It begins with our mission…“to provide you with the most outstanding service experience ever!”

Here’s the truth about upholstery cleaning – Commonly available upholstery cleaning products purchased in retail, discount and pet stores need a high pH content to create that clean & new appearance that you are looking for… but unfortunately, it is only a temporary fix.
Here’s the ugly truth. Once dry, the high pH content acts like a dirt magnet, and in just a few weeks time the arms of chairs, seats and backs look worse than when you started. High pH chemicals MUST be fully rinsed away.
Another problem with upholstery fabric, it is normally attached to bulky objects like couches and arm chairs, with cushion (foam or cotton batting). These cannot be easily rinsed or properly dried using conventional home methods without causing more stains or permanent damage.
Thane Caird and The Premier Carpet Cleaning & Restoration Team have been professionally cleaning upholstery since 2006. With a trusted Prochem 650 E and a professional upholstery wand to rinse away all harsh solutions. Given the correct water temperature and proper use of simple chemistry, The Premier Team is confident that they can clean ANY fabric.  All fabric types should be correctly determined before beginning any cleaning application.  Thane Caird has dedicated his full time professional life to learning everything possible about cleaning all fabric types including furniture, drapes, carpet and precious area rugs. Thane also personally oversees the cleaning of all upholstery to assure no damage is ever done, and that the customer is always satisfied with the results.

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Your Premier technician will inspect your upholstery to determine the fiber content of the fabric. The fiber content will determine what cleaning solutions and techniques will be used.  We will also point out any potential permanent stains or areas of concern.


Area Preparation is necessary to avoid damage of any surrounding objects or fabrics. Some fabrics require grooming and then a pre-vacuum.


All textiles should be vacuumed thoroughly before cleaning. This step will remove dry soils and any loose particles from cracks and crevices (in furniture).


Depending on your fabric, a special solution designed for your fabric type and the soiling condition will be applied to “emulsify” the soil.


Some areas require a pre-spot solution. Any potentially difficult spots will be pre-treated with special solutions to increase chances of spot removal.


The soil is then extracted from the fabric with a gentle infusion of temperature appropriate water in the upholstery wand, controlling the rinse so the foam or cotton backing is never soaked with water.


The rinse water is pH balanced so the fabrics maintain their natural, soft, fresh feel. Wicking is a condition which can occur with fabric dehydration or drying of natural fabrics. It can even occur with natural and non-natural carpet fibers. The solution to wicking is a pH rinse and speed drying.


If needed, high velocity air movers will be placed on the upholstery to speed dry the fabric. As previously mentioned, this will prevent wicking of the upholstery.


Our technician will review the cleaning results with you to insure that your expectations have been met or exceeded.


Any spots or stains still remaining will get extra treatment with our many specialty spotting solutions.  Our technician will then repeat the cleaning and drying process and once again inspect the stain to insure it is gone and up to Premier’s standards.


For longer fabric life and fewer permanent stains we always suggest the application of a Teflon fabric protector which we provide at a fair, low price. However, it is optional.


Using a fine horsehair brush to brush up the wand marks and reactivate the natural texture of your fibers.


One of the most important yet often overlooked aspects of upholstery cleaning is a follow up, or post cleaning treatment using a fabric protector.
Why? Because precious upholstery fabrics are only cleaned a few times in their lifetime, it is important to give them the best advantage of repelling dirt and oils. Oil in particular is carried through warm air vapors where its contents are deposited as they cool. Oil from kitchen steam and oils from bathroom steam (carrying hair & body care oils) are deposited on precious fabric throughout our homes. We wash our bedding but it isn’t possible to throw the living room furniture in with the wash! Right? And there is a further problem. Unscrupulous nation-wide franchises teach their modestly trained technicians to “try to sell” you on Teflon coating for carpet and upholstery.
Proven through many years of experience: a clean, even coat of Teflon provides an invisible, yet highly effective barrier of resistance from oils (including body and pet oils) protecting your fine furnishings. We use the industry standard with your future needs in mind, which is Bridgepoint’s Maxim Fine Fabric Protector to ensure your fine fabrics continue to have lasting beauty between cleanings.

 Call today for a Quote on Upholstery cleaning – You’ll be glad you did!

Think of us as your personal “on call concierge” 24 hours a day, 7 days a week. Whether you need us for flood mitigation or to help keep your business running (and at no extra charge for after-hours service) you can count on the Premier staff to be there when you need us!
If you are not completely satisfied, I will personally rush back to your site, and at no additional charge, to review or retreat any area of concern. If you are still unsatisfied, I will honor my bullet-proof, no hassle, money-back, and no questions asked, guaranteed!

Trained Team
Of Professionals

ON large commercial cleanings, we send in a whole TEAM of trained & IICRC certified professionals in order to get a high-quality cleaning job done fast.


We’re the only cleaning service in Flagstaff and northern Arizona to use truly green products – Good for the Earth AND safer for your work environment.


We work around your schedule so we can be in and out without disrupting any normal business hours.